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Assoc. Prof. Muhammet Kesgin

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Assoc. Prof. Muhammet Kesgin

Rochester Institute of Technology.

BIOGRAPHY

Dr. Muhammet Kesgin is an Associate Professor of Hospitality and Tourism Management in the Saunders College Business at Rochester Institute of Technology (RIT). His recent teaching includes customer experience management, event and project management, food and beverage business management and world of hospitality. His research interests focus on consumer behavior and wellbeing in the fields of hospitality, tourism, and events. His research agenda is driven with an emphasis on how customer experience design and engagement can enhance wellbeing of individuals and the community. He has published in leading international journals, and he serves as an editorial board member and reviewer in these journals. Kesgin holds bachelor’s and master’s degrees from Akdeniz University, Türkiye, and a Doctorate degree from Coventry University (UK). He has hospitality industry experience in four countries (Türkiye, Germany, France, and the United States). Kesgin joined RIT in 2013 after his higher education teaching experiences in Türkiye and United Kingdom.